Cutting Costs with Eagle's Landing

Tuesday, March 09, 2010

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OB/GYN Office Saves

A Johnson City OB/GYN saves 15% with PowerSpeech.

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Spine Surgeon benefits

A busy Atlanta Spine surgeon uses PowerTouch to eliminate the need to dictate post op visits, cutting his transcription cost by two-thirds.

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Meet Dr. Bob

Dollars and Cents

After 10 years of using the same transcriptionist, Dr. Bob buys an EMR package and decides to train speech recognition and edit his own reports.

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Saving the Eagle's Landing Way

How much money do your patients generate?

All of it.

We take care of the documentation

so you can take care of your patients.

Doctors taking care of patients... isn't that the way it should be???

At ELTS, we believe it is possible to cut costs, and we work hard to identify ways to make good on this promise. We believe this is not accomplished by performing the same protocol over and over and simply demanding a lower price, nor by eliminating a valuable member of the patient care team, the Medical Language Specialist (MLS). Rather, we believe that better technology wrapped in a workflow unique to the client's needs workflow provides the best opportunity for cost control. We provide re-training to transcriptionists in order to achieve the MLS skillset, including EMR-based charting. Then we partner these advanced skills with cutting-edge technology and efficient protocols as our means of controlling costs. Wrapped in a workflow that fits your needs, our approach equates to overall savings, from creating the documentation itself to processing it by your front office.

Don't forget quality

As certified Quality Auditors, we know how to recognize compromises in the integrity of your notes. When performing audits, we see over and again compromises of quality in exchange for technology. EMR vendors sell the idea of eliminating transcription as the way to cut costs, yet they don't know national charting standards and how to implement these into their point-and-click protocols. Physicians are often forced to change the way they see patients to fit the software. Providers take on additional risks when patient findings fall outside the "pick lists", and finished notes fall short of expected quality and do not accurately represent the actual exam. Even today, "Not charted, not done" still holds true.

Our approach is to implement technology while still maintaining quality, and we have the expertise to deliver the goods. We have taken care of patients ourselves, so we understand the workflow of patient care and how important a user-friendly documentation cycle is to this process.

Dollars and Cents

Providers are the most expensive employees on the team; do you really want them in front of computers performing data entry tasks? Of course not; physicians need and want to see patients, and the patients deserve the doctor's attention during the encounter. When providers are seeing patients, they are performing tasks that only they can perform, and they are generating revenue for the practice.

At ELTS, our MLS team works in tandem with our physicians, not at odds with them over costs. Our dictators appreciate the good job we do and have come to expect the quality and leadership they receive from us every single day.

Transfer Responsibility

There is no such thing as eliminating transcription; there is the transfer of this task to a higher paid individual. But someone, somewhere has to be paid to make sure the documentation is accurate by some method or another. Unless your physicians are donating their time, they are "on the clock" for this task at a much higher rate than paying for an MLS. If cutting costs is your goal, this scenario just doesn't add up.

Save with ELTS

At ELTS, our clients save in many ways:

≈ Lower per-line rates for physicians who use PowerSpeech and PowerTouch as their primary method of charting.

≈ Speech engine training by highly-qualified MLS's, saving MD time for this function and guaranteeing higher accuracy of the finished product, saving front office re-do time.

≈ Volume pricing for larger clinics who use normals and macros.

≈ Generating multiple notes from a single dictation, often at lower rates.

≈ Transfer of work to remote sites, such as referring MD offices, workman's comp centers, etc, thereby eliminating the need for your staff to print/fax.

≈ Schedule reconciliation options to assist your front office in tracking which visits have been documented and which have not.

≈ Quicker turnaround time through use of PowerTouch and PowerManage options. eliminating the needs for your front office to chase down reports.

≈ Setup costs far below full EMR up-front expenses; based on volume, these costs are often discounted.

≈ Digital dictation units replace costly phone line dictation and toll-free expenses, which translates into lower per-unit costs.

≈ Quarterly account reviews monitoring technology percentage and identifying ways to save.

We take care of the documentation so you can take care of your patients.

How much money do your patients generate? All of it.

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