SBA Helps Eagle's Landing Take Off

Elisa Comer founded Eagle's Landing Transcription Services with less than $20,000 in capital. A certified medical language and transcription specialist, Comer saw the need for qualified medical transcription personnel and launched ELTS to provide this specialized training and then offer services to physicians. The company became a tenant in the East Tennessee State University Innovation Laboratory, a med-tech business incubator.

In two years, the company had 32 transcription employees supporting more 50 physicians. After this rapid growth, ELTS then faced a write off on a physicians' group account of over $120,000. She turned around the loss in less than 10 months by bringing in new accounts, new technical personnel and management talent, and later obtaining an SBA 7(a) loan.

Comer is an advocate for home-based business. Most of her work force work from home providing highly standardized, quality medical transcription services to ELTS. Comer says, "Eagle's Landing has continued to grow, offering moms all across the U.S. the option of working from home, and there is a waiting list of new clients."

[Originally published in the 2005 issue of the SBA Performance and Accountability Report]