Quality

Sam's School: Ensuring Quality Documentation

While Eagle's Landing processes dictation for a variety of specialties, the majority of our clients are orthopaedic clinics. Because of this, we have developed techniques for training medical transcriptionists (MTs) in orthopaedic terminology. As with all specialties, new procedures, equipment, and medications are always being developed. In an effort to ensure the MTs are up to date, we have developed several methods of keeping them abreast of the changing medical field.

Our transcriptionists are given many resources to assist them in producing quality documentation. We provide them with lists of new terminology, links to reliable websites, as well as tip sheets and modules for specific clients. In addition to this, we require that all of our MTs have current references for the specialties they transcribe. The transcription modules contain information regarding our transcription platform as well as client specific formatting. As a supplement to this, the tip sheets provide specific instructions we have received from our clients about preferred terminology or doctor specific preferences. The resources we provide our MTs were created so that the client receives transcription that meets their standards and is compatible with their technology.

Syndicate content