The tech team at Eagle's Landing has just recently completed first round testing for their new EMR-lite product, eNotes. "We hoped to save the docs some time and money without sacrificing the quality of their documentation. We did this—it was even better than we'd predicted," says Elisa Comer, who had the idea for eNotes three years ago.

The management team at Eagle's Landing, while being experts at transcription, realized that new service options would be required as the nation moves to an electronic healthcare age. One kink was that many of their physicians would still need to dictate, a direct contradiction to what most template-driven EMR companies promise. But the biggest problem was seeing that quality was often sacrificed when a documentation expert, such as a transcriptionist, was removed from the picture. The Eagle's Landing team decided that rather than turning their backs on technology in favor of transcription only, they would embrace technology and leave transcription a viable option, offering their clients a choice.